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Housing Disrepair Claims
Free Assessment

We can get your home fixed quickly and claim compensation for you.

  • It’s free to claim. No win, no fee.*
  • We arrange repairs and get you compensation.
  • Our solicitors do everything on your behalf.
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Housing disrepair claims as featured in…

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Check your eligibility for repairs and
compensation below:

How it works

1

Start Your Claim

Start by telling us about your case. You can begin the process here online.

2

Your Claim Reviewed

Our housing disrepair experts will review your case and will outline the next steps in the claim process.

3

Claim Compensation

If we think you have a case, we’ll work with you every step of the way to claim the compensation you deserve.

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What repairs can you claim for?

Living in a rental, whether it’s from your local council or a housing association, means you deserve a safe and comfy place. Your landlord has a legal responsibility to carry out repairs that you have reported to them in a satisfactory and timely manner.

If you’ve complained to your landlord about any of the problems below and they’ve still not been completed, we could help by ensuring that the repairs are carried out.

  • Water damage.
  • Damp or mould.
  • Damaged or leaking roof or guttering.
  • Damage to internal gas and water pipe work.
  • Broken or rotten windows and doors.
  • Broken appliances that were included in your tenancy.
  • Broken bathroom fittings.
  • Damaged or faulty electrics.
  • Internal damage to wallpaper, paint, carpets, and curtains (if included in the tenancy).
  • Any other damage to your property.

If you’ve been waiting ages to resolve your issues and nothing’s happened. We can help you get that sorted. Remember, it’s No Win – No Fee with us.

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How can we help?

Peace of Mind

Relax with the knowledge that qualified professionals are managing your claim from start to finish.

Maximum Payout

We secure the highest compensation and repairs
at no extra cost. If your claim doesn't win, you pay nothing.

Free Advice

Our experts are specialist solicitors offering free advice on housing disrepair claims, helping you make the best choice.

Transparent Service

Our solicitors will guide you through each step of your disrepair claim, ensuring you understand and are comfortable with the process.

Trusted Professionals

Our panel of solicitors are SRA regulated with years of experience to help you achieve the best outcome.

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Frequently Asked Questions

Typically, a straightforward housing disrepair compensation claim will take 6-18 months to settle. Some will be quicker and other, more complex cases (or ones that go to court) can end up lasting a lot longer.

Each case is valued differently depending on the specific circumstances, the extent of the disrepair, and how the landlords has responded to your complaints. Some cases are worth thousands of pounds in compensation.

Your landlord cannot evict you for making a housing disrepair claim. We can advise you on your rights if you're worried about this.

All your housing disrepair claims are offered to you on a no-win no-fee basis. This means that in the unlikely event you don't win your claim, you won't have to pay anything.

We have great knowledge of how to present your case, so you have the greatest chance of success. Our solicitors and surveyors who will look after your case, on a 'No Win No Fee' basis. Together we control the whole process for you, giving you peace of mind that your voice is being heard and taken seriously.

If all these apply:
  • Are renting your accomodation from a housing association, through social housing or the council.
  • Have reported a problem with the  condition of the property directly to the landlord.
  • Have given the landlord a reasonable time period to resolve the issue.
  • Are still living with the unresolved problem.
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Housing Repair Helpline acts as an introducer and matches you with a solicitor or a claims management company who is experienced in pursuing financial claims on behalf of consumers. We get paid for such introductions from our partners but the payment we get will never make any difference to the service you receive.

It’s important to know that you have the option to pursue your claim independently through the Courts, file a complaint directly with the lender, or engage the Financial Ombudsman Service if you’re unsatisfied with the outcome all at no charge to you. Housing Repair Helpline simply helps connect you with experienced solicitors or claims management professionals skilled in securing financial claims for consumers. Our partnership compensation does not influence the quality of service you receive.*

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